Tools Hub
Overview
The Tools Hub is a central page that provides quick access to the key productivity and automation features of Aurora Inbox. It displays a set of tool cards, each linking to a specific feature area such as Templates, Aurora AI, Broadcast, Marketing Campaigns, Response Time Dashboard, Integrations, and Zapier. Each tool card shows a title, description, and icon. Access to each tool is controlled by role-based permissions.
How to Access
- Navigate to Sidebar > Tools
- Available to all authenticated users, but individual tool access depends on assigned roles
Interface Overview
The page displays:
- A page title "Tools" with a toolbox icon
- A grid of tool cards, each containing:
- An icon
- A title
- A short description
- A link to the tool's page
- Cards for tools you do not have permission to access show a yellow lock icon instead of a clickable link
Available Tools
| Tool | Description | Required Role |
|---|---|---|
| Templates | Message templates for quick responses | Template Administrator |
| Aurora AI | AI chatbot agents configuration | Chatbot Administrator |
| Broadcast | Send mass messages to contacts | Broadcast Administrator |
| Marketing Campaigns | Marketing campaign analytics | Template Administrator |
| Response Time Dashboard | Team response time analytics | All users |
| Integrations | Third-party app connections | Channels Administrator |
| Zapier | Zapier integration for automation workflows | Channels Administrator |
Features & Actions
Access a Tool
What it does: Navigates to the selected tool's dedicated page.
Steps:
- Go to the Tools page
- Click on a tool card to navigate to that tool's page
Important notes:
- If you do not have the required role for a tool, the card is not clickable and displays a yellow lock icon with an "Unauthorized Access" tooltip
- The Zapier integration opens an embedded Zapier experience within Aurora Inbox
Zapier Integration
What it does: Provides an embedded Zapier interface for creating and managing automation workflows that connect Aurora Inbox with thousands of other apps.
Steps:
- Click the Zapier card on the Tools page
- The Zapier full experience loads embedded in the page
- Your Aurora Inbox email and name are pre-filled for Zapier sign-up
- Browse available Zapier integrations and create automations (called "Zaps")
Important notes:
- Your email and name from your Aurora Inbox account are pre-filled in Zapier for convenience
- A back button returns you to the Tools hub
FAQ
Q: Why can I see a tool but not click on it? A: You do not have the required role to access that tool. Contact your account administrator to request the appropriate role.
Q: What is the difference between Integrations and Zapier? A: Integrations are direct, built-in connections to specific platforms (like Facebook Lead Ads). Zapier is a third-party automation platform that connects Aurora Inbox with thousands of other apps through pre-built or custom workflows.
Q: How do I get access to a specific tool? A: Ask your account administrator to assign you the required role (e.g., Template Administrator, Chatbot Administrator) from the Teams settings.