Account Signup
Overview
The Account Signup form is the first step in creating your Aurora Inbox account. You provide your company name, full name, phone number, preferred language, and time zone. After submitting this form, a new account (tenant) is created and you are redirected to the login page to sign in and continue with the setup wizard.
How to Access
- This form appears automatically for new users who do not yet have an account
- If you already have an account, you are redirected to the login page instead
Interface Overview
The signup form contains:
- Company Name field (text input)
- Full Name field (text input)
- Phone Number field with international country code selector (defaults to Mexico, with preferred countries: Mexico, Colombia, Argentina, Chile, Brazil)
- Language selector dropdown
- Time Zone selector dropdown (defaults to your browser's detected time zone)
- A Next button to submit the form
- A loading animation is shown while the account is being created
Features & Actions
Fill Out the Signup Form
What it does: Creates a new Aurora Inbox account (tenant) with your company information.
Steps:
- Enter your Company Name
- Enter your Full Name
- Enter your Phone Number using the international phone input (select your country code first)
- Select your preferred Language from the dropdown
- Confirm or change your Time Zone (auto-detected from your browser)
- Click the Next button
- Wait while the account is created (a loading animation is shown)
- Once complete, you are redirected to the login page
Important notes:
- All fields are required. The form will not submit if any field is missing
- The phone number is validated for correct format based on the selected country
- After successful account creation, you are redirected to the login page with a return URL pointing to the setup wizard (Step 1)
Fields Reference
| Field | Description | Required | Notes |
|---|---|---|---|
| Company Name | Name of your company or business | Yes | Used as the account name in Aurora Inbox |
| Full Name | Your personal name | Yes | Used as the primary admin user's display name |
| Phone Number | Your contact phone number | Yes | International format with country code selector. Validated for format |
| Language | Preferred language for the platform | Yes | Defaults to Spanish (es). Controls the interface language |
| Time Zone | Your time zone for scheduling and timestamps | Yes | Auto-detected from browser. Can be changed manually |
FAQ
Q: What email address is used for my account? A: The email associated with your login (identity provider account) is automatically used. You do not need to enter it separately on the signup form.
Q: Can I change my company name or language after signup? A: Yes, you can update these settings later in the Company Settings page.
Q: I'm getting a "User has an active account" error. What does this mean? A: Your login email is already associated with an Aurora Inbox account. Sign in to access your existing account instead.
Q: Why is the phone number required? A: The phone number is used for account verification and may be used for WhatsApp channel setup.
Q: Which countries are supported for the phone number? A: All countries are supported. The preferred quick-select options are Mexico, Colombia, Argentina, Chile, and Brazil, but you can search for any country.