4 docs tagged with "conversations"

Manage all your team conversations in Aurora Inbox. Search, filter, and respond to WhatsApp, Facebook, and Instagram messages in one inbox.

Track conversation volume and trends in Aurora Inbox. Filter by date, channel, and agent with interactive charts and drill-down analytics.

View and create calendar events linked to conversations in Aurora Inbox. Schedule appointments directly from a contact's chat profile.

Assign agents, manage participants, forward messages, block users, and control conversation visibility in Aurora Inbox rooms.